Careers

We are looking for dedicated and results-oriented developers to join our hyper-focused team and deliver the next generation IoT connectivity to the world. Genuine passion for development and an eye for usability and design are essential.

Who are we?

Senet is an IoT startup located in Portsmouth, NH. A Founding and Contributing Member of the LoRa Alliance, Senet is a leading provider of cloud-based network connectivity platforms for the on-demand build-out and management of the Internet of Things. We’ve built the largest LoRaWAN network in North America and provide carrier-grade IoT connectivity platforms and managed services to power leading commercial and municipal networks throughout the world. With core values centered around changing the world for the better, we support an open partner ecosystem to ensure that IoT realizes its full potential of delivering economic, environmental, and social improvements.

What You’ll Do

Leverage the latest technology to innovate and advance Senet’s award winning, highly scalable cloud-based IoT Platform. Senet Engineering is fast paced and agile-like, with continuous integration and deployment.

Experience Needed

• Bachelor’s degree or higher in Computer Science or related field.
• 3+ years team-driven software development, preferably in a startup-style or high-cadence environments.

Skills Required

• Excellent verbal and written communication.
• Strong proficiency with Java.
• Strong proficiency with MongoDB.
• Strong proficiency in AngularJS, HTML5, JavaScript, jQuery, CSS3, along with corresponding diagnostic tools.
• Experience with Apache Tomcat.
• Experience with Python.
• Experience integrating RESTful APIs and JSON data processing.
• Experience developing applications in a Linux environment.
• Experience delivering products with Amazon Web Services.
• Experience with Influx DB or Elasticsearch a plus.
• Experience with NodeJS, Bootstrap, DataTables, and Highcharts a plus.

Who are we?

Senet is an IoT startup located in Portsmouth, NH. A Founding and Sponsoring Member of the LoRa Alliance, Senet is a leading provider of cloud-based network connectivity platforms for the on-demand build-out and management of the Internet of Things. We’ve built the largest LoRaWAN network in North America and provide carrier-grade IoT connectivity platforms and managed services to power leading commercial and municipal networks throughout the world. With core values centered around changing the world for the better, we support an open partner ecosystem to ensure that IoT realizes its full potential of delivering economic, environmental, and social improvements.

We are growing our team and have an exciting opportunity for a Program Manager to manage the development and portfolio of the public wireless network. Reporting to the Director of Operations, we are looking for someone who is self-managed, with excellent follow-up skills to see projects through to completion.

Job Purpose

The Network Development Program Manager will be responsible for the development of the public RF network, and the management of the site portfolio throughout the United States and beyond. Primary responsibilities include managing, tracking, and reporting on antenna co-location projects, managing site lease renewals and cancellations, and maintaining all aspects of network site documentation. In additional to Network related tasks, the Network Development Program Manager will be required to assist on various other tasks to help the business succeed.

Primary Duties and Responsibilities:

• Initiate, drive and report on all tower, rooftop and other antenna co-location projects
• Manage external acquisition teams to ensure an efficient and economic deployment
• Maintain point of contact relationships with tower site owners and landlords
• Negotiate site agreements and arrangements with site landlords
• Determine site requirements relating to acquisition, documentation, and installation
• Review incoming site agreements for common desirable and undesirable language
• Broker language negotiations between Senet and tower companies; making necessary modifications, and coordinate execution routing between multiple organizations
• Maintain all site documentation in a centralized database
• Monitor current agreements and dates, working within the organization to make sure that all leases are terminated or renewed based on customer and network needs
• Help to identify construction teams to expedite installation process
• Comply with all necessary regulatory and engineering requirements including permitting, structural studies, etc.
• Work closely with our internal construction and maintenance team by updating them with site progress and requirements
• Act as a point of contact for internal and external site related inquiries

Additional Duties and Responsibilities:

• Assist in managing construction and maintenance efforts
• Help gather data for future equipment quantity and specification requirements
• Maintain a willingness to help others in any way possible when available
• Travel: Up to 25% travel required in the US in support of network development

Qualifications and Skills Required:

• Bachelor’s degree or higher; or an honorable Military discharge
• 5+ years of Project Management experience, preferably in the wireless/telecom industry
• Excellent communication/writing skills and ability to work on a team
• Adaptability and willingness to flow with a changing environment
• Self-managed with excellent follow-up skills
• Top notch organizational and documentation skills
• Proficiency with Microsoft Office Products

Who are we?

Senet is an IoT startup located in Portsmouth, NH. A Founding and Sponsoring Member of the LoRa Alliance, Senet is a leading provider of cloud-based network connectivity platforms for the on-demand build-out and management of the Internet of Things. We’ve built the largest LoRaWAN network in North America and provide carrier-grade IoT connectivity platforms and managed services to power leading commercial and municipal networks throughout the world. With core values centered around changing the world for the better, we support an open partner ecosystem to ensure that IoT realizes its full potential of delivering economic, environmental, and social improvements.

Primary Duties and Responsibilities

• Network monitoring and maintenance for Senet’s distributed network across North America
• Operating and maintaining Senet’s Network Server software platform to manage public and semi-private networks
• Developing/analyzing network coverage models and designs for customer applications
• Supporting the customer on-boarding process
• Training customers on integration of software and hardware deployments
• Troubleshooting device communication issues related to customer software and hardware
• Operating as primary point of contact for customer support for specific geographies & customers
• Troubleshooting network operations issues with Operations and Engineering teams
• Coordinating new site installations with various technicians in a timely manner
• Maintaining customer case information in Salesforce.com
• Educating installation crews on how to test and install equipment to meet Senet’s standards
• Monitoring site reliability/status, and coordinating equipment replacement between the operator, site owner, and the on-site technicians
• Some job openings require a willingness to work on second or third shift to contribute to 24×7 coverage
• Potential of domestic travel

Qualifications & Skills

• Strong customer focus with excellent organization and problem-solving skills
• Previous experience providing high-touch customer support (greater than 2 years of experience is strongly preferred)
• Track record of promoting process improvement
• Strong verbal and written communication skills
• Solid understanding of software development fundamentals
• Ability to collaborate well with co-workers in a team-focused work environment
• Strong understanding of data networking and security concepts
• IT background with a focus on network troubleshooting is a plus
• Familiarity with common Linux operating systems and general commands
• Experience with scripting languages, e.g. Python and git development environments
• Understanding management and operation of AWS environments
• Understanding of RF-related communication protocols is a plus
• Proficiency with Office365 suite

Who are we?

Senet is an IoT startup located in Portsmouth, NH. A Founding and Sponsoring Member of the LoRa Alliance, Senet is a leading provider of cloud-based network connectivity platforms for the on-demand build-out and management of the Internet of Things. We’ve built the largest LoRaWAN network in North America and provide carrier-grade IoT connectivity platforms and managed services to power leading commercial and municipal networks throughout the world. With core values centered around changing the world for the better, we support an open partner ecosystem to ensure that IoT realizes its full potential of delivering economic, environmental, and social improvements.

Experience Needed

• Bachelor’s degree or higher in Computer Science, Information Technology, or related field.

Skills Required

• Excellent verbal and written communication for technical purposes.
• Capable of working on a team as well as independently as conditions require.
• Effective troubleshooting, defect identification and failure reproduction.
• Strong-to-advanced Python scripting, tooling, and debugging. Selenium and Java also valuable.
• Competent working within Windows 10 Pro (w/ WSL2), and a least one current Linux distribution.
• Familiar with the following:
  • Continuous Integration Tools (Git, Jenkins, Travis, Buildbot, etc.)
  • Test coverage tracking and repository tools (TestLink, Jira, etc.)
  • RESTful APIs and JSON data processing.
  • Networking concepts, architectures, and security.
  • MongoDB, MSSQL, MySQL, phpMyAdmin

About Senet

Senet is an IoT startup located in Portsmouth, NH. A Founding and Sponsoring Member of the LoRa Alliance, Senet is a leading provider of cloud-based network connectivity platforms for the on-demand build-out and management of the Internet of Things. Senet has built the largest LoRaWAN network in North America and provides carrier-grade IoT connectivity platforms and managed services to power leading commercial and municipal networks throughout the world. With core values centered around changing the world for the better, we support an open partner ecosystem to ensure that IoT realizes its full potential of delivering economic, environmental, and social improvements.

We are growing our team and have an exciting opportunity for a Senior Project Manager to help drive the expansion of the public wireless network. Reporting to the Manager of Site Operations Construction, we are looking for someone who is self-managed, with excellent follow-up skills to see projects through to completion.

The Opportunity

You will plan, build, launch, and maintain Senet’s wireless network. You will be responsible for all operational aspects of the wireless sites across North America including design, construction, installation, site turn up, site optimization, and maintenance. You will work closely with the Propagation Team, Site Acquisition, Network Engineering, and Vendors to identify, verify, and bring into production high value sites that support Senet’s wireless network. You will also be responsible for improving operational procedures and methods to manage rapid network deployment and optimize network uptime. Other important daily tasks include procuring equipment, maintaining national inventory, and improving Senet’s wireless equipment.

Primary Responsibilities

• Design, plan, and deliver new site installations rapidly and efficiently
• Manage clear and high-quality selection, expectations, and relationships with national vendors
• Supervise on-site construction teams, manage quality control, and oversee site surveys, A&E, and installations
• Instruct and verify compliance with safety, construction drawings, permits, and local regulations
• Train customers, installation crews, and maintenance teams on best network deployment practices
• Manage national inventory and maintenance crews to optimize network uptime
• Maintains document control, site details, and project activities, timelines, and communication
• Up to 25% travel in North America to support network deployment and maintenance
• Report and communicate in detail with the Manager of Site Operations Construction

Additional Responsibilities

• Testing and configuration of wireless equipment
• Package and ship wireless equipment
• Troubleshoot and repair equipment on site and remotely
• Track and document equipment failures, locations, and resolutions
• Flexibility in off-hours availability as nationwide project installations and maintenance may require
• Willingness to help coworkers and Senet in any way possible

About You

• Technical degree (Bachelor’s or higher); or military service with technical MOS and honorable discharge
• 5+ years of Project Management in the wireless/telecom industry
• Knowledge of outdoor telco construction services (ordering and installation): Power (AC and DC) distribution plants, fiber, ethernet, permitting, zoning, vendor equipment requirements, antennas, UPS, weatherproofing, and grounding
• Demonstrated experience in identifying process bottlenecks, developing, improving and documenting critical processes with clear ownership
• Excellent communication/writing skills and ability to work on a team
• Adaptability and willingness to flow with a changing environment
• Strong bias for action, and sense of pace and urgency – a proven track record of delivering aggressive deadlines on time and on budget
• Excellent analytical and data-based decision-making skills
• Self-managed with excellent follow-up skills
• Top notch organizational and documentation skills
• Proficiency with Microsoft Office products
• Must be able to lift up to 40 pounds regularly, respond quickly to avoid or mitigate potentially dangerous situations, move safely over uneven terrain, safely climb ladders while carrying up to 40 pounds, work in extreme weather, and wear personal protective gear correctly

Benefits

• Senet sponsored medical and dental plans
• Traditional and Roth 401k
• Life Insurance
• 15 Days of PTO accrued semimonthly, and 10 company holidays
• Weekly Company Social Hour

About Senet

Senet is an IoT startup located in Portsmouth, NH. A Founding and Sponsoring Member of the LoRa Alliance, Senet is a leading provider of cloud-based network connectivity platforms for the on-demand build-out and management of the Internet of Things. Senet has built the largest LoRaWAN network in North America and provides carrier-grade IoT connectivity platforms and managed services to power leading commercial and municipal networks throughout the world. With core values centered around changing the world for the better, we support an open partner ecosystem to ensure that IoT realizes its full potential of delivering economic, environmental, and social improvements.

We are growing our team and have an exciting opportunity for a Site Operations Engineer to help drive the expansion of the public wireless network. Reporting to the Manager of Site Operations Construction, we are looking for someone who is self-managed, with excellent follow-up skills to see projects through to completion.

The Opportunity

You will provide technical knowledge and troubleshooting to RF design, network builds, and maintenance across Senet’s wireless network. You will be responsible for all technical aspects of the wireless sites across North America including troubleshooting, vendor training, and RF interference. You will work closely with the Senior Project Manager, Network Engineering, and Vendors to turn-up, verify, and troubleshoot Senet’s wireless network. You will also be responsible for improving operational procedures and methods to manage time to market and optimize network uptime. Other important daily tasks include procurement, maintaining national inventory, and monitoring Senet’s wireless equipment.

Primary Responsibilities

• Testing and configuration of wireless equipment
• Pack and ship wireless equipment
• Troubleshoot and repair equipment on site and remotely
• Provide technical support to Operations Staff and construction/maintenance vendors
• Instruct and verify compliance with safety, construction drawings, permits, and local regulations
• Train customers, installation crews, and maintenance teams on best technical practices
• Monitor network status, reliability, and uptime
• Manage Site Cases from Alert to resolution
• Track and document equipment failures, locations, resolutions, and troubleshooting procedures
• Up to 25% travel in North America to support network deployment and maintenance
• Flexibility in off-hours availability as nationwide project installations and maintenance may require
• Willingness to help coworkers and Senet in any way possible
• Report and communicate in detail with the Manager of Site Operations Construction

About You

• Technical degree (Bachelor’s or higher); or military service with technical MOS honorable discharge
• 3+ years of technical experience in the wireless/telecom industry
• Experience troubleshooting and maintaining network equipment
• Knowledge of outdoor telco construction services: Power (AC and DC) distribution, fiber, ethernet, vendor equipment requirements, antennas, UPS, weatherproofing, and grounding
• Demonstrated experience in developing, improving and documenting critical processes with clear ownership
• Excellent communication/writing skills and ability to work on a team
• Adaptability and willingness to flow with a changing environment
• Strong bias for action, and sense of pace and urgency – a proven track record of delivering aggressive deadlines on time
• Excellent analytical and data-based decision-making skills
• Self-managed with excellent follow-up skills
• Top notch organizational and documentation skills
• Proficiency with Microsoft Office Products
• Must be able to lift up to 40 pounds regularly, respond quickly to avoid or mitigate potentially dangerous situations, move safely over uneven terrain, safely climb ladders while carrying up to 40 pounds, work in extreme weather, and wear personal protective gear correctly
• RF technical background is ideal

Benefits

• Senet sponsored medical and dental plans
• Traditional and Roth 401k
• Life Insurance
• 15 Days of PTO accrued semimonthly, and 10 company holidays
• Weekly Company Social Hour